{"id":3,"date":"2024-10-28T10:01:45","date_gmt":"2024-10-28T10:01:45","guid":{"rendered":"http:\/\/antianatravel.com\/?page_id=3"},"modified":"2025-01-06T12:57:42","modified_gmt":"2025-01-06T12:57:42","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/antianatravel.com\/en\/conditions-generales-de-ventes\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS OF SALE - INTERNET"},"content":{"rendered":"

Effective on 01\/01\/2025<\/font><\/font><\/strong><\/mark><\/p>

ARTICLE 1 – Champ d’application<\/mark><\/h2>

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (dites \u00ab CGV \u00bb) s’appliquent, sans restriction ni
reserves the right to purchase any of the following services: taxi booking,
as offered by the Service Provider to non-professional customers (\u2018Customers\u2019) on
the site http:\/\/www.antianatravel.com\/<\/a><\/code>.
<\/p>

The main features of the Services are presented on the website http:\/\/www.antianatravel.com\/<\/a>.<\/p>

Le Client est tenu d’en prendre connaissance avant toute passation de commande. Le choix et l’achat
d’un Service est de la seule responsabilit\u00e9 du Client.<\/p>


These General Terms and Conditions are accessible at all times on the www.antianatravel.com website and shall prevail over any
other document.
The Customer declares that he\/she has read these GST and accepted them by ticking the appropriate box.
the box provided for this purpose before implementing the online ordering procedure on the site
http:\/\/www.antianatravel.com\/<\/p>


In the absence of proof to the contrary, the data recorded in the Service Provider's computer system
constituent la preuve de l’ensemble des transactions conclues avec le Client,
<\/p>

These GTC are available at all times on the www.antianatravel.com website and shall prevail over any other document.<\/p>

The Customer declares that he\/she has read these GTS and accepted them by ticking the appropriate box before placing an order online at www.antianatravel.com.<\/p>

Sauf preuve contraire, les donn\u00e9es enregistr\u00e9es dans le syst\u00e8me informatique du Prestataire constituent la preuve de l’ensemble des transactions conclues avec le Client,<\/p>

The Service Provider's contact details are as follows:<\/p>

A private trip, Sasu<\/strong><\/p>

Share capital of 1500 euros<\/strong><\/p>

Registered with the RCS of Lyon,<\/strong><\/p>

under the number 839439205<\/strong><\/p>

2 rue marcel et paulette nicollin 69190 st fons<\/strong><\/p>

mail: contact@aprivatetrip.fr<\/strong><\/p>

telephone: 0631905440<\/strong><\/p>

The Services presented on the www.antianatravel.com website are offered for sale in the following territories: France.<\/p>

ARTICLE 2 - Prices<\/mark><\/h2>

Les Services sont fournis aux tarifs en vigueur figurant sur le site www.antianatravel.com, lors de l’enregistrement de la commande par le Prestataire.<\/p>

Prices are given in Euros, excluding VAT and including VAT.<\/p>

ARTICLE 3 - Orders<\/mark><\/h2>

Il appartient au Client de s\u00e9lectionner sur le site www.antianatravel.com les Services qu’il d\u00e9sire
order as follows:
customers can fill in a booking form to estimate their fare if they order a taxi
ou fix\u00e9 son tarif pour la commande d’un VTC ,
A supplement may be requested in the event of force majeure (bad weather or traffic).
overloaded ) which is beyond our control
For Taxi bookings, the final price will be known on board the taxi and the customer will pay the full amount.
amount of money on board the taxi,
The sale will not be considered valid until the price has been paid in full. It is the responsibility of the
Client de v\u00e9rifier l’exactitude de la commande et de signaler imm\u00e9diatement toute erreur.
Toute commande pass\u00e9e sur le site www.antianatravel.com constitue la formation d’un contrat
concluded remotely between the Customer and the Service Provider,
Le Prestataire se r\u00e9serve le droit d’annuler ou de refuser toute commande d’un Client avec lequel il
existerait un litige relatif au paiement d’une commande ant\u00e9rieure.
<\/p>

ARTICLE 4 - Definition and operation of Taxis <\/mark>
<\/h2>

4-1 Regulated service<\/strong><\/p>


Taxis are transport services subject to strict regulations. They have
a licence issued by the local authorities, which allows them to park on the public highway.
and pick up customers without prior reservation.<\/p>


4-2 Immediate care<\/strong><\/p>


Taxis can be hailed on the street or waited for at a taxi rank. They can be
can also be booked in advance via our platform. However, vtc drivers must
must be reserved,<\/p>


4-3 Regulated pricing<\/strong><\/p>


<\/strong>Taxi fares are set by the local authorities and calculated using a taximeter. Charges
may include supplements (luggage, night journeys, or journeys from the main airports).
stations\/airports), in accordance with the regulations in force.<\/p>


4-4 Parking priority<\/strong><\/p>


Taxis have the right to park in dedicated spaces, particularly in the vicinity of
stations, airports and specific urban areas.
<\/p>

ARTICLE 5 - Provision of Services<\/mark><\/h2>

5-1 Transport service by reservation only<\/strong><\/p>


VTCs offer a private transport service that must be booked in advance.
in advance. Unlike taxis, they cannot be hailed on the street or parked on the public highway.
waiting for customers.<\/p>


5-2 Free and transparent pricing<\/strong><\/p>


The VTC fare is determined in advance when the booking is made. The price is calculated in
depending on the distance, estimated time and specific services required. This
transparency means there are no surprises for the customer.<\/p>


5-3 Comfort and customisation<\/strong><\/p>


VTCs often offer additional services (bottled water, Wi-Fi, a choice of
music) to ensure optimum comfort. The vehicles are generally recent and well maintained.
maintained.<\/p>


5-4 No dedicated parking<\/strong><\/p>


VTCs do not have priority parking and must comply with strict rules
in terms of waiting and care, particularly near stations and airports.<\/p>


Summary of the differences between Taxis and VTCs for the Customer :<\/strong><\/p>

Crit\u00e8re<\/strong><\/td>Taxis<\/strong><\/td>VTC<\/strong><\/td><\/tr><\/tbody><\/table>
Reservation <\/strong> Optional Mandatory

Pricing <\/strong> R\u00e9glement\u00e9e, via un taxim\u00e8tre Fixe, connue \u00e0 l\u2019avance

Parking <\/strong> Priority parking in certain zones No parking charge

Confort <\/strong> Variable Often personalised and premium




Ces articles permettent de clarifier les particularit\u00e9s et attentes associ\u00e9es \u00e0 chaque type de service.

<\/figcaption><\/figure>

ARTICLE 6 - Terms of payment <\/mark><\/h2>


<\/mark>The price is paid by secure payment as follows:<\/p>


\uf0b7 payment by credit card<\/p>


The price is payable in full by the Customer on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the
approved payment service provider for banking transactions carried out on the site
www.antianatravel.com,
Les paiements effectu\u00e9s par le Client ne seront consid\u00e9r\u00e9s comme d\u00e9finitifs qu’apr\u00e8s encaissement
by the Service Provider.<\/p>

ARTICLE 7 - Provision of Services <\/mark>
<\/h2>

The Services ordered by the Customer will be provided as follows:<\/p>


Booking a taxi<\/strong><\/p>


Taxis must be booked by the customer via the Antiana Travel website, or by
by telephone, at least 1 hour before the requested pick-up time.
The customer will have to provide precise information, including the date, time and place of pick-up.
destination, as well as the number of passengers and baggage.<\/p>


Booking confirmation<\/strong><\/p>


Once the reservation has been made, Antiana Travel will send an e-mail or SMS message to the following address
confirmation containing the details of the reservation, including the reservation number, the
driver information . It is the customer's responsibility to check the accuracy of the information provided by the driver.
information provided in the confirmation. Any errors must be reported immediately to Antiana
Travel,<\/p>


Support<\/strong><\/p>


The driver will arrive at the pick-up address indicated by the customer at the agreed time.
In the event of a delay, the customer will be informed by telephone or text message.
En cas d’absence du client au moment de la prise en charge, un d\u00e9lai d’attente de 15 minutes sera
granted.
Pass\u00e9 ce d\u00e9lai, Antiana Travel se r\u00e9serve le droit d’annuler la r\u00e9servation sans remboursement.<\/p>


Disclaimer in the event of driver delays<\/strong><\/p>


Antiana Travel accepts no responsibility in the event of a delay in the driver's pick-up time.
or during the journey.
As drivers are self-employed, Antiana Travel cannot guarantee their punctuality.
or the exact duration of the journey.
Toutefois, Antiana Travel s’engage \u00e0 faire de son mieux pour assister le client dans la r\u00e9solution de
any problematic situation linked to a late driver.
En cas de retard prolong\u00e9 ou d’absence du chauffeur, le client est pri\u00e9 de contacter
immediately
le service client afin qu’une solution puisse \u00eatre trouv\u00e9e.
Service provision<\/strong>
The transport service includes picking up the customer at the address indicated, transport to
the specified destination, and drop it off at the arrival point. The customer must ensure that he or she is present and ready to pick up the vehicle.
to board the vehicle when the driver arrives in the event of a change to the itinerary a
A supplement may be requested by the driver,<\/p>


Cancellations and changes<\/strong><\/p>


All requests for cancellations or changes to bookings must be made by telephone.
au moins 1 heures avant l’heure de prise en charge.
Cancellation charges may apply in accordance with the General Terms and Conditions of Sale.<\/p>


Repayment conditions<\/strong><\/p>


If the service is not provided (no driver), the customer is entitled to a refund.
the full cost of the reservation, provided Antiana is notified of the situation
Travel as soon as possible,<\/p>


Customer obligations<\/strong><\/p>


Le client s’engage \u00e0 respecter les horaires de prise en charge et \u00e0 fournir des informations pr\u00e9cises et
at the time of booking.
In the event of inappropriate behaviour or failure to comply with safety rules, Antiana Travel will
reserves the right to interrupt the service without refund.<\/p>


The said Services will be provided within a maximum of 1 hour before the customer is picked up at
from the final validation of the Customer's order, in accordance with the conditions set out in the following paragraphs.
pr\u00e9sentes CGV \u00e0 l’adresse indiqu\u00e9e par le Client lors de sa commande sur le site
www.antianatravel.com .<\/p>


Le Prestataire s’engage \u00e0 faire ses meilleurs efforts pour fournir les Services command\u00e9s par le
Client, dans le cadre d’une obligation de moyen et dans les d\u00e9lais ci-dessus pr\u00e9cis\u00e9s
Si les Services command\u00e9s n’ont pas \u00e9t\u00e9 fournis dans un d\u00e9lai de 30 mininutes avant la prise en
by the customer after the indicative supply date, for any reason other than force majeure
or caused by the customer, the sale of the Services may be cancelled at the written request of the customer within the following
conditions set out in articles L 216-2, L 216-3 and L241-4 of the French Consumer Code.<\/p>


The sums paid by the Customer will then be refunded to the Customer at the latest within fourteen days of the date on which they were paid.
following the date of
d\u00e9nonciation du contrat, \u00e0 l’exclusion de toute indemnisation ou retenue.
In the event of a specific request from the Customer concerning the conditions of supply of the Services,
d\u00fbment accept\u00e9es par \u00e9crit par le Prestataire, les co\u00fbts y \u00e9tant li\u00e9s feront l’objet d’une facturation
specific supplementary tests at a later date.<\/p>


In the absence of reservations or complaints expressly made by the Customer on receipt of the
Services, these will be deemed to comply with the order in terms of quantity and quality.
Le Client disposera d’un d\u00e9lai de 24 heures \u00e0 compter de la fourniture des Services pour \u00e9mettre des
claims by repayment terms
Les remboursements seront efffectu\u00e9 si Antiana travel ne parvient pas \u00e0 fournir un chauffeur au
customer or if the customer cancels 45 minutes before the pick-up time.
reimbursement must be made by e-mail: antianatravel@gmail.comremboursement must be made by e-mail: antianatravel@gmail.com<\/p>


Please state:
Full name
Reservation number
Date
Description
Any accurate and relevant evidence of (photos, problem messages, problem booking
met, etc.).<\/strong><\/p>


The customer will then have a period of 24 hours to make a request for reimbursement, after which time the amount will be refunded.
requests will not be processed, with all the relevant supporting documents, by the Service Provider.
Aucune r\u00e9clamation ne pourra \u00eatre valablement accept\u00e9e en cas de non respect de ces formalit\u00e9s et
d\u00e9lais par le Client.
The Service Provider will refund or rectify as soon as possible and at its own expense the Services for which the
Any lack of conformity will have been duly proven by the Customer,
<\/p>

ARTICLE 8- Applicable law - Language<\/mark><\/h2>

The Customer is hereby informed that the collection of his\/her personal data is necessary for the sale of the following services
des Services et leur r\u00e9alisation , ainsi qu’\u00e0 leur transmission \u00e0 des tiers intervenant dans la
performance of the Services. This personal data is collected solely for the following purposes
the performance of the service contract.<\/p>


8.1 Collection of personal data<\/strong><\/p>


The personal data collected on the www.antianatravel.com website are as follows
following :<\/p>


8.2 Ordering Services:<\/strong><\/p>


When the Customer orders Services: full name, postal address, telephone number, etc.
telephone and e-mail address<\/p>


8.3 Recipients of personal data<\/strong><\/p>


Personal data is used by the Service Provider and its co-contractors to
the performance of the contract and to ensure the efficiency of the service, its completion and its
delivery.
The category(ies) of co-contractor(s) is (are) :
\uf0b7 first and last name
l’adresse de prise en charge et l’adresse d’arriv\u00e9
the customer's telephone number
the number of passengers
may be communicated to our partner drivers or other taxi booking platforms.
The data controller is the Service Provider, within the meaning of the French Data Protection Act.
and from 25 May 2018 of Regulation 2016\/679 on the protection of personal data.
staff<\/p>


8.4 limitation of processing<\/strong><\/p>


Unless the Customer expressly agrees, his personal data will not be disclosed to third parties.
used for advertising or marketing purposes.<\/p>


8.5 Data retention period<\/strong><\/p>


The Service Provider will keep the data collected for a period of 5 years, covering the time of
the applicable limitation period for contractual civil liability.<\/p>


8.6 Security and confidentiality<\/strong><\/p>


The Service Provider implements organisational, technical, software and physical measures by
digital security to protect personal data against tampering,
destruction and unauthorised access. However, it should be pointed out that the Internet is not a
completely secure environment and the Service Provider cannot guarantee the security of the transmission
or storage of information on the Internet.<\/p>


8.7 Implementation of Customer and user rights<\/strong><\/p>


In accordance with the regulations applicable to personal data, Customers and
users of the www.antianatravel.com website have the following rights
They can update or delete their data in the following ways:
Request for deletion in writing To exercise this right, customers may submit a request for deletion in writing.
delete his or her personal data in writing by sending an e-mail to
antianatravel@gmail.com<\/strong>
or by using the contact form on our website.
The request must include: Full name E-mail address used for booking A
expressly requesting the deletion of all personal data.
Processing time
Antiana Travel s’engage \u00e0 traiter les demandes de suppression de donn\u00e9es personnelles dans un
within 30 days of receipt of the application, provided that it is complete and signed by the applicant.
complies with legal requirements.
Confirmation of deletion
Once the data has been deleted, Antiana Travel will send a confirmation e-mail to the customer,
certifying that their personal data has been permanently deleted from its systems.
- They can delete their account by writing to the e-mail address indicated in article 9.3.
\u2018Data controller
- They may exercise their right of access to the personal data concerning them
by writing to the address given in article 8.3 \u2018Data controller\u2019.
- If the personal data held by the Service Provider is inaccurate, they may
request that the information be updated by writing to the address indicated at
Article 8.3 \u2018Controller\u2019.
- They may request the deletion of their personal data, in accordance with the law.
- They may request the deletion of their personal data, in accordance with the law.
Article 8.3 \u2018Controller\u2019.
- They may also request the portability of data held by the Service Provider to a third party.
other provider
- Finally, they may object to the processing of their data by the Service Provider.
These rights, provided they do not conflict with the purpose of the processing, may be exercised as follows
by sending an e-mail request to the Data Controller, whose contact details are as follows
are shown above.
The data controller must respond within a maximum of one month.
If the Customer's request is refused, reasons must be given.
The Customer is informed that in the event of refusal, he may lodge a complaint with the
CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
Le Client peut \u00eatre invit\u00e9 \u00e0 cocher une case au titre de laquelle il accepte de recevoir des
informative and advertising emails from the Service Provider.
They may withdraw their agreement at any time by contacting the Service Provider.
antianatravel@gmailcom or by following the unsubscribe link.
<\/p>

ARTICLE 9 - Disputes<\/mark><\/h2>

The content of the www.antianatravel.com website is the property of the Seller and its partners and is protected by copyright.
protected by French and international intellectual property laws. Any
protected by French and international intellectual property laws. Any
a counterfeiting offence.
<\/p>

ARTICLE 10 - Applicable law - Language <\/strong><\/h1>

These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law. These GCS are written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.<\/p>

<\/p>

ARTICLE 11 - Disputes<\/strong><\/h1>

Pour toute r\u00e9clamation merci de contacter le service client\u00e8le \u00e0 l\u2019adresse mail duPrestataire indiqu\u00e9e \u00e0 l\u2019ARTICLE 1 des pr\u00e9sentes CGV.Le Client est inform\u00e9 qu’il peut en tout \u00e9tat de cause recourir \u00e0 une m\u00e9diation conventionnelle,aupr\u00e8s des instances de m\u00e9diation sectorielles existantes ou \u00e0 tout mode alternatif de r\u00e8glement desdiff\u00e9rends (conciliation, par exemple) en cas de contestation.En l\u2019esp\u00e8ce, le m\u00e9diateur d\u00e9sign\u00e9 est<\/p>

_____________<\/p>

_____________<\/p>

_____________<\/p>

E-mail : _______________.


<\/p>

<\/p>


<\/p>","protected":false},"excerpt":{"rendered":"

En vigueur le 01\/01\/2025 ARTICLE 1 – Champ d’application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (dites \u00ab CGV \u00bb) s’appliquent, sans restriction nir\u00e9serve \u00e0 tout achat des services de suivants : r\u00e9servation de taxi,tels que propos\u00e9s par le Prestataire aux clients non professionnels (\u00ab Les Clients ou le Client \u00bb) surle site www.antianatravel.com. Les caract\u00e9ristiques […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/pages\/3"}],"collection":[{"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":9,"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":8437,"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/8437"}],"wp:attachment":[{"href":"https:\/\/antianatravel.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}